FAQs
What if I did not receive confirmation or misplaced my confirmation email?
Email rd@trioneon.com and we will send you a copy.
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Packet Pick-up:
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What are the key race day rules?
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Bike storage will NOT be provided the night before the event.
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Glass containers are NOT allowed in the transition area.
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Only triathletes and transition workers are allowed in the transition area. Please advise your family and friends that they will need to remain outside of the transition area. (*note that the roads into race site will be closed at 7am!)
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You MUST rack your bike on race morning on the rack that corresponds to your assigned bib number.
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Participants will NOT be allowed to mount their bikes in the transition area and will be required to dismount at the designated spot outside the transition area.
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All participants must wear a helmet during the bike portion of the event, you will not be allowed to leave transition area until your helmet is buckled.
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Triathletes must show their race number to remove their bicycle and gear from the transition area after the race.
How many people can be on a relay team?
Relay teams can be made up of two or three people. You can have an all male team, all female, or mixed relay team.
How are participants timed?
All participants will receive their timing chip on race morning at the Chip Pick-Up Area. It is REQUIRED that all participants wear the timing chip on their ankle.
How to wear the timing chip with the provided disposable strap:
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Thread the strap through the timing chip
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Place the strap around your ankle
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Insert TWO (2) fingers between the medical strap and your ankle (to prevent the strap from being too tight)
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Fasten the medical strap SECURELY.
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Double check that strap is fastened correctly and securely as loss of timing chip will results in a bill of $15
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You must return your chip at the finish line in order to receive your results. If you are not able to finish any leg of the race, you must turn in your timing chip as soon as possible at the finish line. If we do not receive your timing chip you will be charged $75 to replace it
Bike Number
The bike number is the largest piece of paper. You will notice that the number is upside down at one end and right side up at the other. The reason for this print orientation is so that when the number is folded over the top tube of your bike your race number can be read easily from either side. There are two adhesive strips on the backside of the bike number. You will peel the protective paper off of the adhesive strips and then place the number on the top tube of your bike.
Run Number
The run number is the middle sized paper in you race number grouping. You will need to wear this number on the run course. This number MUST be on the front of you as you cross the finish line. You may use safety pins (provided at packet pick-up or chip pick-up) or a race belt to display the number on your front.
Body Marking
On race morning after you have affixed your assigned race number to your helmet, bike, and shirt/race belt you will then need to get your body marking done. Plan to bring your run number with you as you will need it to insure that the person body marking you is writing the correct number.
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The body marking will have your assigned race number on your upper left arm as well as on your right calf. You will also be marked on the back of you right calf with your age if you are racing in the Age Group division or with your race division if you are racing as a Relay. You will also be marked on your hand.
Transition Area
Triathletes may enter the transition area at 5:45am. Bike racks are numbered and triathletes must put their bicycles and gear in their designated bicycle location. All athletes must be out of transition area by 7:10am and ready for the pre- race briefing. You will not be allowed back into transition area for any reason after you complete the race until all athletes are on the run course. Your patience, understating, and respect toward the transition volunteer staff working for the safety of all athletes is greatly appreciated. Please plan your day accordingly.
Race Flow
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Swim - When triathletes finish the swim portion of the race, they will enter the transition area and proceed to their designated bicycle rack (relay teams make their exchange at their designated rack number).
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Bike - Bikes may NOT be ridden in the transition area. It is important to use extreme caution when departing the transition area as it may be congested! All athletes must put on their helmet and snap the strap before mounting their bike. The helmet must stay on and buckled until they dismount and rack their bike. Not following the helmet rules may result in a disqualification (DQ). Bike times will start when triathletes depart the transition area through the ‘Bike Out’ chute and end when they re-enter the transition area through the ‘Bike In’ chute in the transition area. Once the bike portion is completed, triathletes will return their bike to their designated spot in the transition area.
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Run - Triathletes depart the transition area by exiting through the ‘Run Out’ chute. Triathletes run time will begin when they depart the transition area at ‘Run Out’ and end when they cross the finish line.